Data protection

Your privacy is our priority

At Visionbody, we recognize the importance of protecting your privacy and your personal data. This Privacy Policy describes how we collect, use, share and protect the information you provide to us when you use our website or services. By using our services, you consent to the practices described in this statement.

Information we collect

  1. Personal Data: We may collect personal information such as your name, email address, shipping address, billing information and contact information when you make a purchase or create an account on our website.
  2. Payment Information: In order to process your orders, we collect payment information, which may include credit card numbers, billing addresses and other payment-related information. Please note that we use industry-standard encryption technologies to protect your payment information.
  3. Order history: We store your order history, including the products you have purchased, order data and transaction details.
  4. Communications: We may collect information about your interactions with our customer support team, including emails, chat logs and customer service requests.
  5. Use of the website: When you visit our website, we collect data about your browsing behavior, information about your device, your IP address and cookies in order to improve your browsing experience and offer you personalized recommendations.

How we use your data

  1. Order processing: We use your personal data to process your orders, complete transactions and deliver products to the address you have provided.
  2. Communication: We may use your contact information to send you order updates and shipping notifications and to respond to your inquiries or requests.
  3. Marketing: With your consent, we may send you promotional offers, newsletters and updates about our products and services. You can unsubscribe from receiving marketing communications at any time.
  4. Website improvement: We analyze website usage data in order to improve the functionality and user-friendliness of our website and to adapt our content to your preferences.

Exchange of information

We do not sell or rent your personal data to third parties. However, we may share your information with trusted partners and service providers for certain purposes, such as shipping, payment processing and customer support. These companies are contractually obliged to protect your data and may only use it for the specified purposes.

Data security

We use industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration or destruction. Your payment information is encrypted using Secure Socket Layer (SSL) technology.

Cookies

We use cookies to improve your browsing experience. You can manage your cookie settings via your browser settings.

Your rights

You have the right to:

  1. Access the personal data that we have stored about you.
  2. Correct inaccuracies in your personal data.
  3. Request the deletion of your personal data, subject to legal requirements.
  4. Object to the processing of your personal data for marketing purposes.
  5. Request the transfer of your personal data to another controller, if this is possible.

Amendments to this directive

We may update this Privacy Policy from time to time. The most current version will always be available on our website, together with the effective date.

Contact us

If you have any questions, concerns or requests regarding your personal data or this Privacy Policy, please contact our Data Protection Officer at support@vbtec.com.Thank. We are pleased that you have chosen VBTec. We value your trust and are committed to protecting your privacy throughout your shopping experience with us.