Warranty information
The Visionbody Box is covered by a three (3) year limited warranty. The functionality of a Visionbody garment, limited to the electrical components, the electrodes, the wiring and the connection plate, is covered by a limited warranty of six (6) months (maximum 100 washes). The material of a Visionbody garment is covered by a thirty (30) day limited warranty.
START OF THE WARRANTY
All Visionbody Limited Warranties begin on the date a Visionbody Component or Visionbody System is delivered to the original purchaser by Visionbody, an authorized Visionbody representative, or a distributor. If accurate and updated registration information, including but not limited to ownership information, is not provided, all Visionbody Limited Warranties applicable to a Visionbody Component or Visionbody System will be deemed void and the Component or System will be deemed inoperable.
EXTENDED WARRANTY
An extension to the Visionbody Box Limited Warranty may be purchased through the Visionbody website at the time of initial purchase. This extended warranty is valid for an additional one (1) year and begins on the date that the limited warranty for that Visionbody Box expires.
SECOND-HAND PURCHASES
In the case of a second-hand purchase, only the remaining period of any existing limited warranty that applied to the original owner will be transferred to the new owner. This applies only on the condition that the used component(s) was sent to Visionbody for inspection immediately after purchase and was found by Visionbody to be fully functional for the new owner and confirmed by a warranty certificate.
A fee of € 250 will be charged for deactivating the control unit of a new customer who has never purchased from us before. This is necessary to ensure that we can offer new customers the same service as customers who have already purchased from us.
WARRANTY VOUCHER
All Visionbody Limited Warranties begin on the date of the initial purchase of a Visionbody component or system (in favor of the original purchaser) (proof of purchase is required) and are considered valid only if Visionbody's mandatory registration process has been fully completed. If accurate and current registration information, including but not limited to ownership information, is not provided, all Visionbody limited warranties applicable to a Visionbody component or system will be deemed void and the component or system will be deemed inoperable.